Ducati Firenze and Ducati Arezzo are motorcycle dealers located in Florence, Italy. As a brand, they are known for their exceptional service and customer satisfaction. Visitors have praised the dealerships for their friendly and accommodating staff, who go above and beyond to assist customers with their needs. The team's passion for Ducati motorcycles is also evident in the care and attention they provide to servicing and repairing bikes. These dealerships offer a range of parts, accessories, and gear for riders to enjoy. Overall, Ducati Firenze and Ducati Arezzo are reputable and reliable motorcycle dealerships that uphold the highest standards in customer service and satisfaction.
Amenities and More
- Delivery
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
- Same-day delivery
Reviews
Visited the dealership on our holiday to shop for a parts, jacket and helmet for a friend. Regrettably only managed to get the helmet while the other two were not in stock. Amelia and Marco was however still very helpful, friendly and accommodating. Marco even printed out the parts information for me to contact Ducati directly while Amelia was so thoughtful and patient in helping me with size, suggestions for the jackets. We had a great time there!
Great service from the guys at Ducati Firenze! Air got into my clutch system while on a tour from England, I showed up and within 20 mins they’d bled and replaced the fluid for no charge!! The dealership is worth a look even if you don’t have any issues.
I would rate the service as 10 stars if I could. I was on a tour of Italy from the UK when my chain broke and needed to be fixed urgently on a Saturday morning. The service manager Andrea and his team looked after me in a stressful situation, where I did not speak Italian. They fixed the chain, checked the bike over, and returned me to the road without accepting any payment. Outstanding service by a great team, thank you so much, Barry
Very very friendly and passionate ducati dealer with great service. I was here a week ago as I was travelling Italy on my Multistrada 1200s. I wanted to have my bike checked out before I continued my journey towards Napoli. I dropped the bike off with no appointment and asked them to please check it out. They did a full check and assured me that my bike was in great shape.
Fantastic dealership - looked after us at very short notice!
A real credit to the brand 👍 …
RenatoMarcoDanielaGianniDaniele....super team Ducati Firenze!!!!
One of the best DUCATI store
Thank you for taking care of us. We're coming back soon!
Location
Via Pratese Interna, 132, 50145 Firenze FI, Italy
Hours
-
Monday
09:00 AM - 01:00 PM02:30 PM - 06:30 PM
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Tuesday
09:00 AM - 01:00 PM02:30 PM - 06:30 PM
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Wednesday
09:00 AM - 01:00 PM02:30 PM - 06:30 PM
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Thursday
09:00 AM - 01:00 PM02:30 PM - 06:30 PM
-
Friday
09:00 AM - 01:00 PM02:30 PM - 06:30 PM
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Saturday
09:00 AM - 01:00 PM03:00 PM - 06:00 PM
- Sunday Close
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